A new support paradigm
The AI that knows every bolt in your plant.
In a world where time is money, support can no longer mean waiting. .expert is an Industrial Intelligence platform built on three layers: it captures the knowledge of your plant (manuals, procedures, field interventions), enhances it with an on-premise AI able to reason on your real context, and delivers it on the right channel.
Smart glasses in front of the machine, tablets in the workshop, ERP and MES integrations: answers grounded in your documents, with the source cited. No external cloud, no compromise on data sovereignty.
It's called Aida and it answers with your plant's documents.
Aida is the AI assistant of .expert — Assistant for Inspection, Diagnostics and Assistance. It lives on-premise on your servers, speaks your technicians' language and always cites the technical source of its answer.
Acquisition
Technical documents, manuals, diagrams, failure logs, intervention videos: everything enters the system in a structured, semantically searchable way.
Generation
Aida's answers are grounded in the company's real documentation. Every answer cites its technical source.
Updating
Every new intervention, every correction by a technician, every piece of feedback becomes part of Aida. The AI grows with the plant.

